Legal
Privacy Policy
How we handle the information you send us.
This policy explains what information we collect through the PanFix website and how we use it.
What we collect
When you send us a quote request, we collect the details you enter in the form, such as your name, email address and message, and any photos or information you choose to share.
How we use it
We use your details only to reply to your request, prepare a quote and arrange the work. We do not sell your information.
Who sees it
Your details are seen only by the people at PanFix who need them to answer you, and by the service providers that host our website and send our email.
How long we keep it
We keep your details for as long as we need them to deal with your request and to keep reasonable business records.
Cookies and analytics
Our website uses cookies only with your consent, which you give or refuse in the cookie banner. With your consent we use Google Analytics 4 (via Google Tag Manager) to understand how the site is used, and Google Ads tools to measure whether our advertising leads to quote requests. If you refuse, these tools do not store cookies on your device, although Google may receive limited, cookie-less signals. You can change your choice at any time through the cookie settings on the site. Details of each cookie are in our Cookie Policy.
Your rights
You can ask us to show you, correct or delete the information we hold about you. Contact us through the form on our Contact page.
Changes to this policy
We may update this policy from time to time. The current version is always on this page.